Unfortunately due to the restrictions and regulations in place because of COVID-19 we have had to cancel all tours up until the 30th of June.
Update 26 March 2020
To all of our dedicated Fun Over Fifty guests,
Further to our email sent out on 23 March 2020, we wish to advise that we are experiencing a high volume of calls and that the phone lines are now direct again. Since sending this email on Monday, we have been unable to individually call all guests and apologise if you have been waiting on us. The purpose of that call, was to ensure you had received our email.
We are still working our way through all the tour suspensions and are in direct contact with all suppliers involved. Until we have advice from all suppliers, we are unable to confirm the outcome.
Rest assured, we will be in touch, it is just a lengthy process and we wish to give each tour group our full attention.
We sincerely apologise for this situation, unfortunately it was unforeseeable to all of us.
To all of our dedicated Fun Over Fifty guests, we thank you all for your patience at this time. Our office has understandably been inundated this week with phone calls and emails from concerned travellers.
The safety and wellbeing of our guests and employees is of our highest concern during this time of uncertainty. At Fun Over Fifty we are continuously monitoring the evolving COVID-19 situation and following each updated government guideline where applicable.
Tour cancellations are only occurring at the present time, on tours where the festival/event has cancelled, or the tour operators are ceasing operation. All guests booked on cancelled tours have been contacted directly by our reservations team. Most of these tours were scheduled to depart in March and April.
We will of course continue to monitor this evolving situation. If any further information comes to hand or restrictions changed, we will communicate this with those guests affected. General updates will be posted on the Coronavirus page of our website, as well as on our Facebook page.
From management down, we are maintaining a sense of calm about this constantly changing situation. Our priority, as always, is in making sure that our guests and staff continue to travel comfortably, safely and worry-free on our tours.
We continue to uphold our high hygiene standards and all coaches are equipped with non-touch forehead thermometers, along with masks (which have always been available on our Fun Over Fifty branded coaches) and hand sanitiser. We adopt high standards in cleaning our coaches, including cleaning and disinfecting all surfaces, handles, tables and armrests. We are even going as far as calling in professionals (CSI style), engaging them for a non-toxic misting/fog treatment on all Fun Over Fifty coaches after every journey. This treatment is used in kitchens, doctor’s surgeries and hospitals. Rest assured you are travelling with a company that ensures best practice.
We are also fine-tuned to the health of our on-board guests in accordance with our strict ‘do not travel’ policy relating to illness at departure or during a tour.
Our promise to you during these unprecedented times is that we will continue to follow advice from government advisories, maintain open lines of communication with industry partners, and make decisions with the health and wellbeing of our guests at the forefront of our minds.
Thank you once again for your patience and support at this time,
Toni, Rob & the entire Fun Over Fifty team
Fun Over Fifty has Respecting Our Culture (ROC) certification and are committed to operating in ways that respect and reinforce Indigenous cultural heritage and the living cultures of Indigenous communities. We are committed to protecting cultural authenticity and integrity, developing sound business practices, environmental protection and acknowledging Indigenous peoples spiritual connection to the land and water.
Fun Over Fifty holds Climate Action certification and is recognised as a Climate Action Leader. We have incorporated strategic climate change responses across all relevant levels of our planning and operations. We measure and audit our carbon footprint via a creditable system, and have undertaken an advanced level of adaptation, emissions reduction and offsetting. Fun Over Fifty is working towards becoming carbon neutral.
Fun Over Fifty’s Ecotourism certification assures our guests that our products are backed by a strong, well-managed commitment to sustainable practices. Our nature-based tourism experiences focus on leaving minimal impact on the environment and offering interesting ways to learn about the environment whilst using resources wisely, contributing to conserving the environment and helping local communities.
As an Advanced Ecotourism accredited tour operator, Fun Over Fifty’s innovative ecotourism products operate with minimal impact on the environment. We provide opportunities to learn about the environment and are committed to achieving best practice, whilst using resources wisely, contributing to conserving the environment and helping local communities.
Fun Over Fifty has ATAS accreditation and has met strict criteria in order to become nationally accredited. This accreditation means we are the best in the industry; credible, well trained and a professional business. We are required to conduct business in compliance with Australian Consumer Law and in accordance with ATAS Charter and Code of Conduct.