FUN OVER FIFTY has taken social distancing very seriously and have designed a plan so our guests travelling on our bespoke coaches will be based on Government distancing guidelines and requirements (SEE COACH PLANS BELOW). We are very proud of our custom built coaches that offer very generous leg room, meaning better spacing for our guests compared to many other touring coaches. Although our coaches range from 26 maximum guests on ‘Diamond Class’ to 48 maximum guests on our ‘Gold Class’, we are only taking 22 guests on our ‘Gold Class’ and 13 guests on our ‘Diamond Class’, with a map of a coach seating plan to comply with our Health Risk Management plan and Government social distancing requirements. Having high backs on our luxurious leather seats actually act as a physical barrier.
COVID-19 has forced us to evaluate how we operate and how we can best look after our guests and crew, both now and into the future. We’ve always prided ourselves on our fastidious cleanliness practices, but these have now been taken to the next level with all coaches being hygienically misted (think CSI style here) after each and every tour. The misting treatment is non-toxic and is used in hospitals, restaurants and doctors’ surgerys. Our coaches are then closed for 48 hours for treatment to finalise. This treatment will now stay as common practice moving forward.
Our coaches during a tour program will have increased disinfection and will be thoroughly wiped down daily on all surfaces including but not limited to handrails, seats and seat belts, toilets and overhead lockers. Our coaches will be stocked with masks if any guest would like to be provided one. Upon entry and disembarkation, a touchless sensor sanitising station will be present on all Fun Over Fifty coaches.
Staff Training: Fun Over Fifty has engaged an accredited training facilitator to conduct a workshop for all staff (office and on-road crew) to attend, so we can be at the forefront of best practice and create a consistent framework for all staff to follow. Key elements we are focusing on are:
• Understanding COVID-19 supplier restrictions and protocol
• Maintaining personal and work hygiene practices specific to reducing cross-contamination of COVOD-19 with correct cleaning & sanitising methods
• We are also undertaking the COVID-19 CLEAN Practicing Business module as outlined by Mater Health and Queensland’s Chief Health Officer
Our Suppliers: Fun Over Fifty has spent the last 6 weeks re-arranging tour programs with all 3rd party suppliers including but not limited to attractions; hotels and restaurants. We will endeavor to have in writing a confirmation from them that they are compliant with Government distancing requirements re hygiene practices and social distancing before our tours visit these suppliers.
We’re going the extra mile to ensure your health and wellbeing going forward. All guests will have to fill out our newly developed Guest Health Declaration Form which will be posted out to all guests in tour documents prior to travel. All guests will also be tested prior to boarding each and every day with infrared non-contact forehead thermometers. We’re proud that these practices have been added to our Health & Well-being, and Illness & Injuries Policies so that our future travellers can rest assured that their safety is at the forefront of our minds.
Summary: In regard to the reduced numbers of guests travelling, we will continue to monitor and comply with the recommendations of the Government and Chief Health Officer regulations, and may increase guest numbers or make changes to this policy without notice when we are advised that we are able to resume our normal touring procedures with increased guest numbers.
Fun Over Fifty has Respecting Our Culture (ROC) certification and are committed to operating in ways that respect and reinforce Indigenous cultural heritage and the living cultures of Indigenous communities. We are committed to protecting cultural authenticity and integrity, developing sound business practices, environmental protection and acknowledging Indigenous peoples spiritual connection to the land and water.
Fun Over Fifty holds Climate Action certification and is recognised as a Climate Action Leader. We have incorporated strategic climate change responses across all relevant levels of our planning and operations. We measure and audit our carbon footprint via a creditable system, and have undertaken an advanced level of adaptation, emissions reduction and offsetting. Fun Over Fifty is working towards becoming carbon neutral.
Fun Over Fifty’s Ecotourism certification assures our guests that our products are backed by a strong, well-managed commitment to sustainable practices. Our nature-based tourism experiences focus on leaving minimal impact on the environment and offering interesting ways to learn about the environment whilst using resources wisely, contributing to conserving the environment and helping local communities.
As an Advanced Ecotourism accredited tour operator, Fun Over Fifty’s innovative ecotourism products operate with minimal impact on the environment. We provide opportunities to learn about the environment and are committed to achieving best practice, whilst using resources wisely, contributing to conserving the environment and helping local communities.
Fun Over Fifty has ATAS accreditation and has met strict criteria in order to become nationally accredited. This accreditation means we are the best in the industry; credible, well trained and a professional business. We are required to conduct business in compliance with Australian Consumer Law and in accordance with ATAS Charter and Code of Conduct.